This accessibility statement applies to the childsmile.nhs.scot website.
This website is run by NHS National Services Scotland in support for the Scottish Government Childsmile programme. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- the text will not reflow in a single column when you change the size of the browser window
- you cannot modify the line height or spacing of text
- Twitter widget on the homepage is not fully compliant as the widget links do not have a discernible name.
- Accordion element block does not display unique ARIA ID.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email: nss.childsmile@nhs.scot
We’ll consider your request and get back to you in five working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: nss.childsmile@nhs.scot
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
NHS NSS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.
Non-compliance with the accessibility regulations
The content listed below is non-accessible for the following reasons.
- PDFs on the website do not meet accessibility standards and therefore are not accessible to screen reader users. These pdfs were first published prior to September 2018 and are not essential for the function of the website. Any new PDFs will meet accessibility standards.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs are essential to providing our services. We plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. However, if there is a specific document that you would like to request in HTML format, we will do our best to oblige where possible and practicable. Any new PDFs we publish will meet accessibility standards.
Disproportionate burden
N/A
Navigation and accessing information
There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
Interactive tools and transactions
This site does not currently provide any interactive tools or transactions.
Content that’s not within the scope of the accessibility regulations
N/A
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. We plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
We regularly review and actively solicit comments and suggestion on the accessibility of this website.
We will use the results of usability testing and user feedback to develop our roadmap for continuous improvement of the content on this site.
The improvements below have been identified on our current work schedule.
| Target date | Item of work | Type of work | Status |
|---|---|---|---|
| Jul 2024 | 3rd Party plugin used to display accordion element blocks does not display unique ID’s. Issue has been flagged. Awaiting update. | 3rd Party Developer | Awaiting Response |
Preparation of this accessibility statement
This statement was prepared on 04/04/2023. It was last reviewed on 03/07/2023.
This website was last tested on 03/07/2023. The test was carried out by NHS NSS web support staff.